Title: Operations \& Client Success Assistant --- WorldWise Tutoring
Location: 100% Remote (US work authorization required)
Commitment: 10--20 hrs/week, self-scheduled during business hours, 1099 independent contractor
Pay: $15--$20/hour, based on experience (start at $15/hr for the first 90 days)
Duration: Minimum 1-year commitment required
About the role: WorldWise Tutoring is a 13-year-old premium tutoring company (Chicago, Dallas--Fort Worth, Houston, Austin, San Antonio, plus remote) hiring a sharp, discreet, detail-driven Operations Assistant to support the Founder/CEO. This is not a generic admin role --- you'll own real processes that directly affect revenue and client trust, with growing autonomy as you prove out the fundamentals.
What you'll own:
- Tutor matching: First-pass ranking of tutors to students against our documented rubric, for founder approval
- CRM and lead discipline: Every lead and client fully tracked --- source, stage, quote, outcome
- Reactivation and referrals: Reaching out to paused families at the right moments, running our referral-ask process
- Client lifecycle: Onboarding, offboarding, session-log and progress-report audits, payment logging
- Institutional research: Building outreach lists for our growing school/college partnerships program
What we're looking for:
- Someone unusually organized, careful, and comfortable exercising judgment within a defined process --- more important than years of formal "operations" title experience
- Strong, natural writing --- you'll draft outreach that represents the company directly to parents
- High discretion --- you'll handle student records, learning-difference information, and family financial/contact details
- Comfortable with (or quick to learn) CRM-style structured tracking
This is a 1099 independent contractor role. You set your own hours and schedule within the general 10--20 hrs/week range, and are free to take on other clients or work.
To apply: See the application requirements below --- this role is not a resume-and-done process.
Pay: $15.00 - $20.00 per hour
Expected hours: 10.0 -- 20.0 per week
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Complete this form to apply: https://forms.gle/j8NToLTmwoF5xcHW8
Experience:
- Personal assistant: 1 year (Required)
- Education administration: 1 year (Preferred)
Work Location: Remote
